Before you install Red Hat Enterprise Linux WS, you should perform the following steps:
If you have purchased a Red Hat Enterprise Linux WS product, you are ready to go. However, mistakes occasionally happen, so now is a good time to double-check the contents of your product.
A black, red, and white Registration Information card is included with your product. A list of the contents of your boxed set version is on the back of the card. Please read over the list and check to make sure that you have all the CDs and manuals that are included with the version of Red Hat Enterprise Linux WS that you purchased.
If you have purchased a Red Hat Enterprise Linux WS product from Red Hat, Inc. (or one of its distributors), and you are missing one or more of the items listed, please let us know. Contact information is also available on the Registration Information card.
How to identify our boxed set: The bottom of our box has an ISBN number next to one of the bar codes. That ISBN number should be in this form:
1-58569-x-y |
(The x and y will be unique numbers.)
Red Hat partners with companies (international and domestic) so that we can make Red Hat Enterprise Linux WS available to you in the most convenient form. Because of these partnerships, you might find that your Red Hat Enterprise Linux WS product may not have been actually produced by Red Hat.
If your product has a different ISBN number (or none at all), you will need to contact the company that produced it. Normally, third-party producers will include their logo and/or contact information on the outside of their box; a Red Hat Enterprise Linux WS boxed set lists only our name and contact information.
If your particular product did not include all of the printed Red Hat Enterprise Linux WS manuals, you can find them online or on the Red Hat Enterprise Linux WS Documentation CD included with your Red Hat Enterprise Linux WS product.
To find the manuals in both HTML and PDF formats online, go to http://www.redhat.com/docs.
If you have purchased a Red Hat Enterprise Linux WS product, you should register your product. Registration offers many useful services, such as installation support, access to Red Hat Network, and more.
To register your product, go to http://www.redhat.com/apps/activate/. You will find your Product ID on the Registration Information card in your Red Hat Enterprise Linux WS boxed set. Once registered, you will have access to all the extras that Red Hat provides to its registered users.
For more information on registering and the scope of Red Hat technical support offerings, see Appendix B Getting Technical Support.